Think There s Been a Productivity Boom Think Again

Prototype Self-serve kiosks are already a familiar sight at the supermarket or in airports. But more settings, like restaurants or casinos, might start to find them cost-effective as workers grow harder to find, and this infusion of technology might in turn increase productivity.

Credit... Nicole Bengiveno/The New York Times

Two of the most important facts nigh the global economy over the last decade are these: A giant financial crisis led to mass unemployment in many countries and years of disappointing growth. And despite a seeming barrage of technological innovation, productivity growth has been the weakest in decades.

Maybe it'due south not a coincidence.

That is the provocative decision of new enquiry from the McKinsey Global Plant, the in-firm remember tank of the consulting giant, that suggests we should change how we call up near the advancements that make gild richer over time. It implies that every bit the economy returns to full employment, an outburst of faster growth in productivity — and hence economic growth — is a real possibility.

This idea should excite both conservatives and liberals.

It suggests that the Trump administration's ambitions for faster growth driven by rising productivity aren't equally outlandish as warier forecasters have argued. And information technology tends to dorsum arguments by liberal-leaning commentators that the Federal Reserve ought to move cautiously in raising interest rates, in hope that the economy volition more than fully repair itself from impairment caused by the 2008 recession and its aftermath.

For years, McKinsey researchers have tried to understand what drives productivity growth from the basis up. They've studied how innovations that enable a company to make more goods and services per hour of labor spread across the economy.

The latest wrinkle is that the researchers now believe that productivity growth depends not just on the supply side of the economy — what companies produce and what technologies they utilize to practise it — but also significantly on the demand side. That is to say, productivity advancements don't happen in a vacuum just because engineering science is available. They too happen because companies need to increase production to match need for their appurtenances, and a shortage, either of workers or of materials, forces them to think creatively nearly how to do so.

"Nosotros have always looked at this from the supply side to a large extent," said James Manyika, a partner at the firm and a co-writer of the report. "Y'all expect at companies and the introduction of technology and business concern processes, the adoption of best practices. Nosotros've always kind of assumed abroad the demand side of the equation."

From the mid-1980s through 2008, that seemed like a reasonable approach. Recessions in that period, sometimes chosen the Not bad Moderation, tended to be brusk and balmy. Merely the deeper and more prolonged downturn that affected the The states and Europe since has made at least some economists rethink their assumptions.

Productivity growth in the The states was 3.eight pct points lower in the period from 2010 to 2014 compared with the 2000-2004 period. Office of that, McKinsey found, was a event of the it boom of the 1990s — which paid continuing productivity dividends into the first years of the 21st century — having run its form. Only 1.1 percentage points of the drop was due, in its analysis, to aftereffects of the fiscal crisis. Those effects sapped even more productivity growth, 1.3 percentage points, from the British economic system.

Take the auto industry. Car production in the United States fell 50 percent from 2007 to 2009, pregnant the sector had tremendous excess production chapters in the ensuing years even as the sector recovered. "Companies could fulfill a lot college demand without having to brand any new investments," said Jaana Remes, a McKinsey partner and a co-author. "Typically the newest engineering science is implemented in the latest factories. People don't upgrade a mill that tin can fulfill need perfectly well."

Or consider how this dynamic might use in the restaurant industry (or retail, or tourism).

The basic applied science for self-serve kiosks has been around for years. But when the unemployment rate was at its post-crisis highs, employers could take their choice of good workers at relatively low prices. Now, with the jobless rate at 4.1 percent, practiced workers are harder to find. And, maybe unsurprisingly, companies have been more open to installing engineering science that may accept a significant upfront price and require reworking how a restaurant is organized, but allow more sales without hiring more workers.

"A consequence of a really tight labor market is a college turnover charge per unit," said Liah Luther, marketing managing director at Nextep Systems, a Michigan company that sells self-ordering kiosks to restaurants, casinos and corporate facilities. "Once you lot eliminate the need for extensive training on a point of sale system, you can focus on soft skills like customer service, and reduce the cost of turnover."

The optimistic example for both productivity and overall economic growth goes like this: For the last several years, a lack of demand and plenty of spare chapters of both workers and equipment made businesses conceited and unwilling to invest in new equipment, software or new means of doing things that might allow more output per hour of labor.

At present, with companies having a harder time finding qualified workers and with demand for their products ascension, they'll accept no choice but to re-engineer how they piece of work to try to increment productivity. College productivity volition in turn make it easier to justify higher wages, creating a self-reinforcing bike of college economic growth.

At that place are some risks to that rosy forecast, which Ms. Remes and Mr. Manyika warn virtually.

They meet a great bargain of potential from digitization of businesses that have been slow to embrace the lessons of the cutting-edge companies in their industry. Merely this might be slow to generate the kinds of big productivity gains that are possible.

Even as more retailers arrange to an age of digital commerce and learn from Amazon, for instance, they may in the near term end upwardly simply doubling upwards traditional retail and e-commerce-focused workers, making such companies less productive rather than more.

And if automation leads to more income going to owners of capital letter, who already tend exist wealthy, that could hollow out middle-class jobs and fuel higher inequality.

"Unless displaced labor can notice new highly productive and high-wage occupations, workers may cease upwards in low-wage jobs that create a drag on productivity growth," the McKinsey researchers wrote.

So information technology's non worth pulling out Champagne bottles for productivity however. First we accept to meet if the theory holds up — that a tighter economy will feed into higher capital investment and experimentation by businesses about finding new efficiencies. Then nosotros have to see whether that feeds into a virtuous bike in which more than productivity creates more growth and vice versa. So we have to promise that it turns into wage gains for workers who oasis't seen many of them in the final decade — or else it simply may not last.

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Source: https://www.nytimes.com/2018/02/21/upshot/the-economy-is-getting-hotter-is-a-productivity-boom-next.html

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